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Direct Admission

Step 1: Documents to show

  • The patient/relative will be ask to proceed at HMO office for verification of card limit.
  • HMO staff will ask for the requirements (doctor’s order, admission chart, HMO data sheet) and some questions.
  • HMO staff will call the respective insurance and inform the liaison officer regarding the pre-approval.

Step 2: Gathering of data and securing of concent forms

Step 3: Input the gathered information to the hospital information system

Step 4: Confirm the patient’s room of choice and coordinate it to the nurse station

Step 5: Inform the nursing attendant and the quality control officer regarding the admission

Step 6: Issues admission kit and patients/ relative wrist band (nametag)

Step 7: The nursing attendant will assist the patient for their laboratory test then to their designated room

Step 8: Charging of admission fee, pillow and blanket

ER Admission

Walk-in patients with no doctor’s admission order may proceed to the ER to be assessed and referred to the admitting section.

Step 1: The patient will be assess by our resident on duty or er consultant if he/she is admissible.

Step 2: The ER secretary will interview the patient’s relative for the information, and will ask if he/she has health insurance. If yes, the secretary will call the specific health insurance hotline for approval and verification.

Step 3: The ER staff/secretary will inform the patient to proceed to information & admitting office to seek or ask for a room that will be covered by his/her health insurance.

Step 4: The information & admitting staff will give the admitting slip, admission chart (admission agreement, waiver and consent forms), and HMO data sheet to be filled out by the relative/patient.

Step 5: The information & admitting staff will ask for the HMO card and philhealth ID. They will also ask the relative/patient to proceed to philhealth window 1 with the philhealth eligibility form for verification.

Step 6: After the verification, the patient/relative will return to information & admitting office to get the admission kit, complete admission papers and will proceed to ER.

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